In case of a defective product purchased on this website, customers, pursuant to the provisions of the Civil Code concerning legal warranty against hidden defects, are entitled a period of two years from the date of discovery of the defect on the product to request repair or refund, and, pursuant to article L211-5 of the Consumer Code they have a period of two years from receipt of the product to request an exchange or repair, in the event that the delivered good do not comply within the meaning given to that word by Article. To exercise any of these rights, it is their responsibility to contact the customer service of this website and demonstrate the defect or the non-compliance.

The hidden defect is a defect which, under normal conditions of use, makes the good unsuitable for the use for which it was intended, and the obligation of conformity has to be interpreted as the delivery of the agreed product, the publisher is in particular not responsible of the wear due to the normal usage of the products, their poor maintenance, misuse, accidental damage or dame resulting from improper use of products.

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