ORDER

Private sale - for members only !

• How can I get access to the private sale ?
• How do I create my client account ?

Payment

• What is 3-D Secure actually?
• Is it safe to order online?
• What are the methods of payment available on the site?
• If I order, when will my account be debited?
• My payment was refused, what should I do?

SHOP FUNCTIONNALITIES

• Can I order Melvin & Hamilton shoes via my smartphone?
• How do I use my gift card to create credit on my account?
• How do I place an order ?
• I’ve got a discount voucher, how do I use it?
• How to use a gift card on the website?
• I put a model in my bag, and when I came back, it was no longer available !

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