ORDER

Covid19-Pandemie

• Restricted delivery to the United Kingdom
• All information from our partner DHL
• Our eshop will stay open !

Winter Sale !

• How does it work ?
• I want to change / cancel my order !
• Deadline for returns during the holidays...

Free delivery to Switzerland

• Special offer - no shipping costs!

SHOP FUNCTIONNALITIES

• How do I use a voucher?
• How do I contact the Customer service?
• How do I place an order ?
• Making a purchase on our online shop
• Can I cancel my order?
• What should I do if I specified an incorrect delivery address?

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Payment

• What are the methods of payment available on the site?
• Is it safe to order online?
• If I order, when will my account be debited?
• My payment was refused, what should I do?
• What is 3-D Secure actually?