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  1. Answers to all your questions in our client center.
  2. Receive & return

Receive & return

The end of the year at Melvin & Hamilton...

  • During the holidays...
  • Our special Christmas return policy
  • Order in time for a delivery before Christmas!

Tracking order

  • How can I follow the status of my order after it has been sent out for delivery?
  • I ordered some shoes ten days ago but I still didn’t receive them!

Delivery & shipping costs

  • How long for delivery of my parcel ?
  • Information about our new warehouse
  • What countries does Melvin & Hamilton ship to?
  • What are the shipping costs?
  • Who is responsible for the delivery of my order ?

Returns

  • How do I return my shoes?
  • How much does it cost to return my order?

Returns and exchanges

  • What should I do if I want to exchange one size for another?
  • How long would it take to receive reimbursement?
  • How do I know if the repayment is effective?
  • Can I get a refund on another account?
Answers to all your questions in our client center.
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