Receive & return

The end of the year at Melvin & Hamilton...

• During the holidays...
• Our special Christmas return policy
• Order in time for a delivery before Christmas!

Tracking order

• How can I follow the status of my order after it has been sent out for delivery?
• I ordered some shoes ten days ago but I still didn’t receive them!

Delivery & shipping costs

• How long for delivery of my parcel ?
• Information about our new warehouse
• What countries does Melvin & Hamilton ship to?
• What are the shipping costs?
• Who is responsible for the delivery of my order ?

Returns

• How do I return my shoes?
• How much does it cost to return my order?

Returns and exchanges

• What should I do if I want to exchange one size for another?
• How long would it take to receive reimbursement?
• How do I know if the repayment is effective?
• Can I get a refund on another account?