I have a question regarding the delivery of my order!

Once your order is confirmed, shipping usually takes between 5 to 7 working days.
Within promotions periods like Cyber Days, delivery times might be extended for few days, because of the great amount of order to prepare.
However, Melvin & Hamilton’s team and our shipping partners do their best to deliver your parcel as fast as possible.

How can I track my order’s status? And its shipping?

Regarding all orders placed during the Cyber Days: you will receive a confirmation of the shipment per e-mail.


If you own a customer account on, you can track your order in real time by logging in on our eshop.
You’ll find the delivery status or your order here as well: simply click on the DHL link on the right order number.

If you don’t have a customer account, you’ll receive a orer status notification and delivery notification by email, with a shipping number to track your delivery via DHL. The email we use to send you these information is the one you use to place an order; please check that this one is valid when purchasing.

You may also track the shipping on the site of our DHL partner.

All the information to track your delivery can be find here.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk