I have a question regarding the delivery !

What are the delivery times?

Once your order is confirmed, shipping usually takes between 5 to 7 working days.

 Withing promotions periods like the summer sale, delivery times might be extended for few days, because of the great amount of order to prepare.


However, Melvin & Hamilton’s team and our shipping partners do their best to deliver your parcel as fast as possible. Thank you for your understanding!



How can I track my order’s status? And its shipping?

If you own a customer account on, you can track your order in real time by logging in on our eshop.
You’ll find the delivery status or your order here as well: simply click on the DHL link on the right order number.

If you don’t have a customer account, you’ll receive a orer status notification and delivery notification by email. The email we use to send you these information is the one you use to place an order; please check that this one is valid when purchasing.

You may also track the shipping on the site of our DHL partner.

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