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How much does it cost to return my order?

Returns costs are free for orders placed to Germany, France, Austria, Netherlands, Belgium, Spain, and the United Kingdom, on the condition that you request a return label via email to our Customer Service. Please note that if you do not ask for return label and send yourself your package, without informing the Customer Service, return charges are on your charge, in accordance with the applicable tariffs of the carrier and are not refundable.


The costs depend on the distance between the delivery address and our warehouse in Germany; we invite you to check the costs via the website of the postal service corresponding to your delivery country.

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