Can I get a refund on another account? September 02, 2015 16:48 Updated Follow For safety reasons and also to prevent fraud, we issue refunds only to the account debited at the time of purchase. Related articles How do I return my shoes? Do you want to contact us? How do I know if the repayment is effective? How much does it cost to return my order? What should I do if I want to exchange one size for another?