What should I do if I specified an incorrect delivery address?

No need to worry, we will find a solution.

  • If you have just placed a new order and our customer service is available, contact us immediately either by telephone or tchat, or email if we are not reachable; we will update the shipping address together.


  • If you realize your mistake while your order is already being delivered, it will unfortunately be too late to contact the carrier. But if it fails to deliver you the goods either the carrier will attempt to contact you, or if not the package will return to our warehouse. At this time, we can send you to the right place if you have contacted us to change the delivery address.
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